Get in Touch

Confidential support available 24/7. Specialists are ready to answer questions and provide information about treatment options.

Contact Methods

Multiple ways to reach specialists for confidential consultations

Phone

(707) 359-1328

Available 24/7 for immediate assistance

Hours

24/7

Always available, every day of the year

What to Expect

Information about the consultation process

When You Call

Calls are answered by knowledgeable specialists trained to provide compassionate, judgment-free support. The conversation remains completely confidential.

  • Immediate connection with a specialist
  • Private, confidential discussion
  • No pressure or obligations
  • Respectful, caring assistance

Information Gathered

To provide the best possible matches, specialists will ask about specific needs and circumstances. Only information you're comfortable sharing is required.

  • Current situation and concerns
  • Treatment preferences
  • Location preferences
  • Any special requirements

Next Steps

After understanding individual needs, specialists will explain available options and facilitate connections with appropriate partner facilities.

  • Personalized facility recommendations
  • Information about treatment approaches
  • Details about amenities and programs
  • Answers to all questions

Privacy Guarantee

Complete confidentiality is maintained throughout the entire process. Personal information is never shared without explicit consent.

  • Protected conversations
  • Secure information handling
  • Consent-based sharing only
  • Strict privacy standards

Service Area

Twin Lakes Wellness operates remotely from Vacaville, CA, with no physical office location. This allows for nationwide service coverage.

  • Remote helpline service
  • Nationwide facility connections
  • No walk-in location
  • Phone consultations only

Emergency Situations

This is a referral service, not an emergency hotline. For medical emergencies or crisis situations requiring immediate intervention:

  • Call 911 for emergencies
  • National Suicide Prevention Lifeline: 988
  • SAMHSA Helpline: 1-800-662-4357
  • Crisis Text Line: Text HOME to 741741