Privacy Policy - Twin Lakes Wellness

Last Updated: January 2025

Twin Lakes Wellness operates as a third-party matching service that connects individuals with luxury addiction treatment facilities. This Privacy Policy describes how information is collected, used, and protected when using this website and services.

1. Information Collection

Information collected directly includes:

Name and contact information (phone number, email address)
Location information (city, state, zip code)
Treatment preferences and needs
Any other information voluntarily provided during consultation

Automatically collected information includes:

IP address and browser information
Pages visited and time spent on site
Referring website information
Device and operating system information

2. How Information is Used

Collected information is used to:

Match individuals with appropriate luxury treatment facilities
Contact regarding treatment options
Respond to inquiries and requests
Send information about treatment resources
Improve matching services
Comply with legal obligations

3. Information Sharing

Information may be shared with:

Treatment facilities that match needs and preferences
Network of luxury treatment centers for matching purposes
Service providers who assist in operations
Legal authorities when required by law
Emergency contacts if in crisis

Important: Personal information is NOT sold to third parties for marketing purposes.

4. Third-Party Treatment Facilities

When connected with treatment facilities, those facilities have their own privacy policies. Review their privacy practices before engaging with them. This service is not responsible for the privacy practices of independent treatment centers.

5. Data Security

Reasonable security measures are implemented to protect personal information. However, no method of transmission over the internet is 100% secure. Absolute security of information cannot be guaranteed.

6. Your Choices

You may:

Opt out of communications by contacting the service
Request access to personal information
Request correction of inaccurate information
Request deletion of information (subject to legal requirements)

To exercise these rights, contact (707) 359-1328 or [email protected].

7. Cookies and Tracking

This website uses cookies to:

Remember preferences
Analyze website traffic
Improve user experience

Cookies can be disabled through browser settings, but this may affect website functionality.

8. Children's Privacy

Services are not intended for individuals under 18 years of age. Information from children under 18 is not knowingly collected. If you are a parent or guardian and believe information about your child has been collected, please contact immediately.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to request deletion of personal information
Right to non-discrimination for exercising privacy rights

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The updated version will be indicated by an updated "Last Updated" date. Continued use of services after changes constitutes acceptance of the updated policy.

11. Medical Disclaimer

This is a third-party matching service, not a medical provider. Any health information provided is used solely for matching purposes. For medical emergencies, call 911 immediately.

12. Contact Information

Questions about this Privacy Policy:

Twin Lakes Wellness
Phone: (707) 359-1328
Email: [email protected]
Location: Vacaville, CA

Remember: Twin Lakes Wellness is a matching service that connects individuals with luxury treatment facilities. This is not a treatment center and does not provide medical services.